How do I order a trailer, trailer part, or trailer accessory? Where do I go to find specs for the equipment I have or I need (dimensions, engine size, GVW, etc.)? Are sales prices negotiable? Do you offer a warranty on the truck, trailer, parts, accessories, etc.? Do you accept trade ins? Does (NOB) offer buy here / pay here financing? Do you offer freight or delivery services? Can I order parts and accessories over the phone? Does (NOB) offer mobile repairs and service? Does (NOB) have a mailing list? If so, how can I sign up? 

Do I need a special drivers license? Do you offer financing? Can I test drive the vehicle before I buy it? How are your vehicles priced? Are prices negotiable? How / where do I get my vehicle serviced? What are the insurance requirements for my vehicle in (state)? 

Do I have to get multiple collision repair estimates? My frame is bent. Does that mean my vehicle can't be fixed? Can you match my vehicle paint color? Can you repair any kind of car? Will my car look as good as it was prior to loss? Will you use aftermarket parts or OEM parts to repair my vehicle? How long can I expect my vehicle to be at your shop for repairs? Do you have rental cars available while my vehicle is being repaired? Can I get other service work done on my vehicle while it is in the body shop? Is the cost of towing included in the estimate? 

Do I have to get multiple collision repair estimates? My frame is bent. Does that mean my vehicle can't be fixed? Can you match my vehicle paint color? Can you repair any kind of car? Will my car look as good as it was prior to loss? Will you use aftermarket parts or OEM parts to repair my vehicle? How long can I expect my vehicle to be at your shop for repairs? Do you have rental cars available while my vehicle is being repaired? Can I get other service work done on my vehicle while it is in the body shop? Is the cost of towing included in the estimate? 

Do I need to make an appointment? Why would I choose a hand wash over a conventional wash ? Why is handwashing better? What is the best way to protect my car from salt and rust? How often do I need to wash my car? How long will detailing / carwash service take? Do you offer express services while I wait? Do You Offer Gift Certificates? What is oxidation? Can I prevent it from happening to my car? Do you offer memberships for discounted services? Do you offer shuttle services for when I have to leave my car for detailing? 

When is the best time to buy a new car? How is leasing different from a conventional purchase? Do you offer an extended warranty for my new car? How much will I pay in taxes, tags and registration fees for my new car? What kind of financing offers do you have? Do you offer buy here / pay here financing? Will you accept my car as a trade in? Will you tell me how you appraised my vehicle? What if I owe more on my car than the amount of your appraisal offer? Will you buy my car even if I'm not trading in? What are the age, licensing, and insurance requirements to rent a car from (NOB)? Can I add a driver to my rental agreement? How? My rental car was damaged during my term renting it, what do I do now? Is there a penalty if I return my car earlier than I originally planned? I got a citation / ticket while driving this rental car, what do I do now? Can I reserve a specific make/model vehicle to rent? Can I have pets in my rental car? Will that cost extra? Are there mileage limits on rental cars? Who's responsible for tolls, parking, and other accrued fees during the rental period? 

Do I need a boating safety education certificate to operate my boat on (state) waters? Do you have a list of marinas in (state)? Does my boat require a registration? How do I register my boat and how much will it cost? How can I find more information about (state) boating laws and boating safety? Do you do on-site repairs? Do you offer upholstery and carpet services? What about custom covers? Do you offer storage services? What are your on call hours? Do you provide emergency service? What forms of payment do you accept?

What is your return policy? What if I order something and it doesn't fit my vehicle? What information should I have ready when I call in with a question or concern? Any specials for dealers, mechanics, repair shops, etc.? Will you install the accessories/parts I order? I noticed a CORE price listed together with the item price. What is a core and why am I being charged for this? Do you price match if I find a part or accessory somewhere else for cheaper?