When is check-in / pick up? Do you have a vet onsite? Is someone on-premises with my pet 24/7? What kind of accommodations will my pet enjoy?

What constitutes a medical emergency for my pet? What if my pet needs emergency care and my regular vet is closed? What vaccinations does my pet need and when? What types of payment arrangements do you offer? Do you treat exotic animals? Do you perform surgeries on site? Do you have any diagnostic equipment on premises? Is it a good idea to let my pet have at least one litter before spaying? Do you offer / do you partner with any local kennels or boarding? My pet is inside full time, do I really need to worry about medicines / vaccines? 

How will I know that the pet walker has been to my house? How many pets are walked at once? What if it's bad weather? What does a visit include? Do you offer overnight visits? Will you give my pet medication? How often / how many times will the sitter visit my pet while I'm gone? Do I meet the pet sitter / walker before they provide services? Do you have additional charges for holidays or "high demand" times? Do I have to provide you a key to my home? 

Do I need to make an appointment? Are there any breed restrictions? Will you groom dogs and cats? My pet has special skin care needs, are you able to accommodate them? What records do I need to provide to make an appointment? Can I stay with my pet during grooming? Do you offer mobile grooming services? How far in advance do I need to book an appointment? When will I have to pick up / drop off my pet? Do you have an a la carte type menu? / Do you have grooming packages?